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Exceptional care & attention

Posted By Jo public

"Exceptional care & attention"

About: Victoria Hospital / Respiratory Medicine

(as a service user),

I was admitted to Ward 21 for exploratory tests due to suffering from breathlessness. The care and attention shown by the entire team was exceptional, no stone was left unturned to get to the root of the problem. My thanks go to the doctors, consultant and the wonderful nursing staff who are a credit to their profession and the wonderful NHS. My room was spotless and comfortable and the quality of food together with the choice, more than satisfactory! Special mention goes to nurses Tabona, Patricia, Julia ( might be Julie) and student nurse Ian who showed me wonderful care and attention.

 This testimonial in no way does enough credit to all these people, I cannot thank them enough for the patience, kindness and caring shown to me. 

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Responses

Response from Gillian Malone, Head of Nursing, Emergency Care, NHS Fife 2 years ago
Gillian Malone
Head of Nursing, Emergency Care,
NHS Fife

Submitted on 21/09/2021 at 11:03
Published on Care Opinion at 11:03

picture of Gillian Malone

Dear Jo Public

Thank you for taking the time to share your positive feedback with us.

It really is heartening for the team to receive such wonderful feedback and to hear of the positive impact their care, attention and kindness has had on any patient.

Many thanks for contacting us and may I take this opportunity to wish you well,

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