This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The treatment I received was excellent"

About: Heartlands Hospital / Oncology Solihull Hospital / General surgery

(as the patient),

I had bowel cancer surgery at Solihull in April 2021 which was a success but unfortunately 14 lymph nodes were removed and 1 came back as cancerous. My consultant Mr Karandicar suggested I had a course of chemotherapy. I have just finished the course which has lasted 3 months at the oncology unit. The treatment I received was excellent the care and attention I received was the same. The staff in the unit work endlessly to look after you with total professionalism. They are on the go all the time taking very few breaks. They are truly angels.




Response from Naomi Hill, Patient Experience Manager, University Hospitals Birmingham NHS Foundation Trust last month
Naomi Hill
Patient Experience Manager,
University Hospitals Birmingham NHS Foundation Trust
Submitted on 17/09/2021 at 15:58
Published on Care Opinion at 15:58

Thank you for taking the time to provide feedback about the Birmingham Heartlands and Solihull Hospitals. We are delighted to hear about the excellent care and attention you received at the Oncology and General Surgery Departments, as well as the expert advice from the consultant and the professionalism with which the staff attended to you. Your kind words will be forwarded to the senior management of the two departments to share with their staffs, who value feedback like this as they love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage

Kind Regards,

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Next Response j
Previous Response k