"Awful"

About: Wychbury Medical Group Wychbury Medical Group Wollescote, Stourbridge DY9 9DS

Posted via nhs.uk 2 years ago

My prescriptions are never ready on time even when I keep within the time frame of ordering prescriptions. The medication I have to take is important for my mental health and well being. I can accept on a occasions that the practice is busy, I understand this as I work within the health sector myself. But this is an ongoing occurrence and is happening regularly. Regarding Prescriptions its awful.

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Wychbury Medical Group

Submitted on 17/03/2022 at 14:32

Published on nhs.uk at 16:31

Dear Patient,
Thank you for you feedback and I'm sorry your experience has not been satisfactory. We ask patients to allow at least 3 working days, but patients can request their repeat medication 1 to 2 weeks in advance. I will ensure your feedback is passed to our team.
Kind regards
Sarah Reid, Practice Manager

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