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Care Opinion

Gallbladder surgery

Posted By Lullibells

"Gallbladder surgery"

About: Grantham & District Hospital / General surgery

(as a service user),

I had my gallbladder removed last Friday, the procedure was done at Grantham hospital on the daycase ward. I can honestly say I cannot fault any of my experience. All the staff from the nurses, HCSW, theatre staff treated me with such care and made me feel at ease, nothing was too much trouble. Thank you very much, you are ALL amazing 

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Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 2 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 13/09/2021 at 15:21
Published on Care Opinion at 15:21

picture of Jennie Negus

Dear Lullibells

We want you to know that we are very grateful for your feedback; unfortunately our services are under significant pressure at the moment with many staff redeployed from their usual roles to help out and this is likely to mean a delay in our response. We apologise for this but want to assure you we will come back to you. Thank you again.

Jennie

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Response from Julie Record, Matron, Surgery, United Lincolnshire Hospitals NHS Trust 2 years ago
Julie Record
Matron, Surgery,
United Lincolnshire Hospitals NHS Trust

Submitted on 14/09/2021 at 15:59
Published on Care Opinion at 15:59

Dear Lullibells

Thank you so much for taking the time to send in your comments which always make the staff smile and boosts their morale in these hard times at the minute. I will share this with all of the staff from theatres to the ward and thank you again for your kind words as it does really mean a lot to the staff that you sent this in. I hope you are recovering well from your surgery

KR

Julie

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