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Care Opinion

Mums delayed discharge

Posted By amc456

"Mums delayed discharge"

About: South Lanarkshire University Health and Social Care Partnership University Hospital Monklands / Care of the Elderly (Wards 14,20,22)

(as a carer),

Mum was admitted to Monklands hospital with a urine infection on mid July, she improved and was ready for discharge at the beginning of August, since then we have been trying to get care at home with no success, constantly offered Stonehouse hospital which is not an option for my 86 year old dad to be able to get to visit.

The social work have been very difficult to contact & every day the same outcome no care! It’s now almost 6 wks mum has been in a hospital bed with seldom & random physio to get her walking so her legs are getting weaker, surely this is costing much more to the nhs in the long term.  

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Responses

Response from Lesley Mallon, Risk Management Facilitator, University Hospital Hairmyres, NHS Lanarkshire 2 years ago
Lesley Mallon
Risk Management Facilitator, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 02/09/2021 at 10:09
Published on Care Opinion at 10:09

picture of Lesley Mallon

Dear amc456

Thank you for taking the time to post your feedback around your mum's admission to University Hospital Monklands. I am very sorry to hear of the subsequent delays your family is experiencing now that your mum is ready to be discharged. If you would like to speak to someone regarding the issues you have detailed please contact the Patient Affairs Team at University Hospital Monklands. Their contact details are Patientaffairs.Monklands@lanarkshire.scot.nhs.uk or by telephone 01236 713065. Please quote care opinion reference 873520 in any communication with the team.

I note that my colleagues in South Lanarkshire Health & Social Care Partnership have also been alerted to your post and I hope that they too take the opportunity to reach out to you in order to resolve the difficulties you are facing as a family.

Finally, I hope you mum's health continues to improve.

Best wishes.

Lesley

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