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Nurses both caring and attentive

Posted By runningqx89

"Nurses both caring and attentive"

About: Daisy Hill Hospital / Elective Overnight Stay Centre/Gynaecology Ward Daisy Hill Hospital / Emergency Department

(as a service user),

Following a burst ulcer, I was transported to Daisy Hill Hospital's Emergency Department via ambulance. There wasn't a long wait and the ambulance staff were all 100% - very good and very caring.

I was then in the Emergency Department for 5 hours. The staff were all brilliant and I was taken in straight away.

Following this, I was moved up to the female surgical ward. The ward has been excellent.  The staff have also been brilliant, especially all the nurses, they are all very caring and attentive.

There could be no improvements that would make my stay any better. The care and service has been very good and all staff members have been doing their absolute best.

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust

Submitted on 24/09/2021 at 17:57
Published on Care Opinion at 17:57

picture of Christine Armstrong

Dear runningqx89 - thank you for this feedback and apologies for the delay in responding. It is lovely to read your comments about how caring and attentive you have found the staff to be. Our staff will really appreciate your kind words

I hope you are recovering and feeling better

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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