This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Basal cell carcinoma

Posted By bravodf76

"Basal cell carcinoma"

About: Royal Cornwall Hospital (Treliske) / Dermatology

(as the patient),

My GP diagnosed my basal cell carcinoma and referred me to RCH where I received an appointment to assess my condition. I was quickly given a date for the procedure to be performed, and on the day of my procedure I was treated with the utmost respect and such kindness and skill. I was informed at every stage what was happening and there was humour too which kept things light hearted and made me feel very relaxed. Mr Adcock the consultant and the nursing staff Hilary and Terry were just so wonderful and I can’t thank them enough, they made a procedure I was dreading and not just a little bit afraid of, into an almost fun occasion. Saying thank you to them as I left felt totally insufficient for the treatment and care I had received, so I would like to say again thank you most sincerely.  

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Leanne Knapp, Sister, Dermatology, Royal Cornwall Hospitals NHS Trust 2 years ago
Leanne Knapp
Sister, Dermatology,
Royal Cornwall Hospitals NHS Trust

Submitted on 26/08/2021 at 10:27
Published on Care Opinion at 10:27

Hello bravodf76, Thank you for taking the time to post your thanks/feedback. I am glad that you had a positive experience in the Dermatology unit, your experience feedback will not only help us ensure that we are providing the best patient care but may also put other patients who read it feel a little less nervous to attend their appointment.

I will ensure that all the team receive your thanks.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k