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I’ve Been Left Abandoned and Uncomfortable

Story from nhs.uk

"I’ve Been Left Abandoned and Uncomfortable"

About: University Hospital Of North Tees

As I write this I am sat in the emergency department after being brought here by ambulance. I have had a drip done and an x ray done, been put on oxygen and basically left in a room on my own with nothing to sit on but an uncomfortable trolley. I have been told I am being admitted overnight yet I have been stuck here for over 4 hours!

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Responses

Response from University Hospital Of North Tees 2 years ago
University Hospital Of North Tees

Submitted on 07/09/2021 at 15:09
Published on nhs.uk at 21:03

Thank you for leaving a comment on NHS Choices.

We are sorry to hear of your recent experience while attending the Emergency Department.

Thank you for bringing this to our attention. We will share your comments with the team for their information and learning.

If you would like the Trust to investigate your concerns formally, please do not hesitate to contact the Patient Experience Team on 01642 624719 or email nth-tr.PatientExperience@nhs.net and we will be happy to assist.

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