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Care Opinion

Ignore your needs

Story from nhs.uk

"Ignore your needs"

Talkworks treat all mental health issues as one generalized problem and completely ignore what you are struggling with. They believe CBT is the only way to treat the generalized condition they think mental health is and do not acknowledge the fact that it does not work for every one. If you do not wish to do CBT, they give you contact details for inappropriate private counselling services that cannot help in an attempt to make you sign up to their CBT. Avoid at all costs.

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Responses

Response from Paul Tucker, Experience Safety and Risk Manager, Devon Partnership NHS Trust 2 years ago
Paul Tucker
Experience Safety and Risk Manager,
Devon Partnership NHS Trust

Submitted on 10/09/2021 at 12:49
Published on Care Opinion at 14:05

Thank you for taking the time to provide feedback about the service you received from Trust. I am very sorry you have been advised that Talkworks cannot help you. I would very much like to discuss this with you further, if you would be happy to contact me? If so, I would need some details from you including your name, date of birth or NHS number.

If you would like me to look into this further please contact me on 01392 675686 or via email to dpt.pals@nhs.net providing your contact details and I will be in touch with you to discuss.

Kind regards

Paul

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