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"Great patient care"

About: Glasgow Royal Infirmary / General Surgery (wards 64, 65, 66,& 67) Glasgow Royal Infirmary / Trauma & orthopaedics (wards 26, 27, 61 & 62 )

(as a service user),

Want to turn a negative with getting sent home because problems  from a scheduled operation .

4 weeks later In hospital  getting my knee replacement knee start with the orthopaedic staff a big thank you for your care 1 st class big thanks to Dr Jones and his staff THANK YOU  and a big thanks 😊goes to the staff at ward 27 for all there hard work and looking after myself brilliant job start to finish And thank you to all  at the The royal infirmary Glasgow

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Responses

Response from John Carson, Chief Nurse, North Sector, NHS Greater Glasgow and Clyde 2 years ago
John Carson
Chief Nurse, North Sector,
NHS Greater Glasgow and Clyde
Submitted on 12/08/2021 at 17:33
Published on Care Opinion at 17:33



Hello and thank you for taking the time to send your feedback about the care you received in ward 27.

I am sorry if you experienced an initial delay in your surgery, but pleased that you have had your knee replacement and that you were satisfied with the level of care during your journey. I will pass on your kind comments to Dr Jones and the team in ward 27 and trust you will make a full and quick recovery.

best wishes

John Carson

Chief Nurse North Sector

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