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"The service has been second to none"

About: North Devon District Hospital / Cardiac Support Services North Devon District Hospital / Cardiology

(as a service user),

I would like to take this opportunity to say how efficient my local heart failure clinic in North Devon is.   I have for the last 7 years had instances of Atrial Fibrillation (AF) and this has been treated each time with Cardio Inversion (CI).   However, the time between each procedure became shorter and shorter. This year, I was told that CI was no longer an option and I was referred to the Heart Failure Clinic at Bideford.   I wasn't too impressed with the clinic name but the service I've received has been second to none. They have contacted me just to see how I'm doing and have kept an eye on my medication and implemented changes  promptly.   All I can say is, thank God for the NHS and the people work in it.

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Responses

Response from Poppy Brooks, Lead ACP Cardiac Support Services/heart failure/arrhythmia/cardiac rehab (Northern Services), Cardiology (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Poppy Brooks
Lead ACP Cardiac Support Services/heart failure/arrhythmia/cardiac rehab (Northern Services), Cardiology (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 11/08/2021 at 10:40
Published on Care Opinion at 14:52


Dear Bigfella,

Thank you so much for taking the time to share your experience with us.

I’m really pleased to hear that our specialist team have been able to provide the support you have needed and have also been able to help adjust your treatment medications.

I will enjoy sharing your feedback with the team, who I know will be delighted to learn that you found the service to be efficient and caring. We strive to provide the best experience we possibly can for our patients and so having feedback such as yours, not only helps us evaluate our practices, but also helps to motivate the team.

With very best wishes from Poppy, Angie, Rebecca, Justine, Faye and Robert.

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