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Care Opinion

Visit from Bromley Wheelchair services

Posted By Fighting MND

"Visit from Bromley Wheelchair services"

About: Bromley Healthcare / Wheelchair and special seating

(as a carer),

Elizabeth visited my mum and I to set up our new wheelchair.

She spent nearly one and a half hours showing us everything we needed to know about it. The chair was adjusted to give mum the best sitting position possible.

She was very patient and respectful throughout the process and comforted mum when she began to get stressed

Thank you 

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Responses

Response from Sharon Cranfield, Patient Experience Lead, Safer Care Team, Bromley Healthcare 2 years ago
Sharon Cranfield
Patient Experience Lead, Safer Care Team,
Bromley Healthcare

Submitted on 09/08/2021 at 10:42
Published on Care Opinion at 10:42

Dear Fighting MND,

Thank you for taking the time to provide feedback of you and your mother's positive experience of the Wheelchair Service.

I am pleased to hear Elizabeth was helpful when setting up your mother's new wheelchair.

I will forward your comments on to Elizabeth, who I am sure will appreciate your kind words.

With best wishes, Sharon

Sharon Cranfield, Patient Experience Lead, Safer Care Team

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