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"I went to hospital"

About: Pegasus Ward

(as a service user),

The patients were very helpful and were very supportive. A lot of the staff were very nice and supportive but some were more helpful than others. Whenever I was upset I would very often have staff offer me support but sometimes there wasn’t as much support but I do think it depended on who the member of staff was.

I think the ward was a very friendly environment but was cold quite often but I do know that they tried to sort it out. The activities were very good but I do think we could have had more, they were fun though. My room was ok it was quite basic room which had essentials like a bathroom, bed, wardrobe, desk etc. It got very cold very easily though I do wish we had access to thicker blankets. I think some of the meals were ok but some were not nice. I do wish that we had some better meals because were quite unpleasant.

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Responses

Response from Emma Corkhill, Ward Manager, Pegasus Ward, Hopewood 2 years ago
Emma Corkhill
Ward Manager, Pegasus Ward,
Hopewood
Submitted on 26/08/2021 at 10:18
Published on Care Opinion at 10:18


Thanks you so much for your feedback. I will ensure your feedback is shared with the wider team and catering staff

Good luck with everything and take care:-)

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