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Care Opinion

Excellent care

Posted By Road2recovery

"Excellent care"

About: Western General Hospital / General Medicine

(as a relative),

I accompanied a family member to a hospital appointment in the Anne Ferguson Unit of the Western General Hospital in Edinburgh. We were very impressed and reassured by the care and the friendly but professional approach of Dr Robertson and all the other staff who we met.

This appointment was followed on by more investigations. 

We both say thank you to the staff involved.

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Responses

Response from Geraldine Marsh, Associate Nurse Director, Western General Hospital, NHS Lothian 2 years ago
Geraldine Marsh
Associate Nurse Director, Western General Hospital,
NHS Lothian

Submitted on 11/08/2021 at 22:25
Published on Care Opinion at 22:25

Dear Road2recovery,

Thank you so much for taking the time to share the experience you and your family member had during a recent visit to the Western General. I am delighted that Dr Robertson and the staff were able to reassure you both. They will be delighted to receive such positive feedback.

I hope your family members investigations go well.

Thank you once again for providing feedback

Kind Regards

Geraldine

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