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"Recent admission"

About: Dumfries & Galloway Royal Infirmary / Day Surgery Dumfries & Galloway Royal Infirmary / General Surgery

(as a service user),

I was in hospital this week for an Op. I moved from short stay, to operating room 8 and Mr Bardapures team, to recovery ,and then to ward B3 and finally with Suzanne and her team (and the night shift staff) in the Ambulatory ward. At every step the staff who were looking after me did so with such genuine care and compassion. I very much appreciate all that has been done for me. 

thankyou to all the people who looked after me

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Responses

Response from Alexis Brain, Patient Experience and Safety Manager, Patient Experience, NHS Dumfries and Galloway 2 years ago
Alexis Brain
Patient Experience and Safety Manager, Patient Experience,
NHS Dumfries and Galloway
Submitted on 04/08/2021 at 08:12
Published on Care Opinion at 08:12


Dear Swimbler,

Thank you so much for taking the time to share your recent experience with us. I am delighted to hear that things went so well for you, and I know that the teams involved will be delighted when I share your kind words with them. Our teams work extremely hard to ensure that they provide our patients with the best possible care, and they will be delighted to hear that they have achieved this for you. May I wish you a speedy recovery and thank you so much for taking the time to share such encouraging feedback with us.

Kind regards

Alexis

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