"I was treated very well"

I arrived to the accident and emergency department yesterday evening at 5 am in the morning after ringing an ambulance from my home. They were there extremely quickly (within about 5 minutes). This was very reassuring as I was having a heart attack and I knew when they arrived I was in good hands.

I was reluctant to come to hospital as I feared coming in and not being able to get home with the way hospitals are during the pandemic. The paramedics were very logical however and explained to me that the best place for me was in the hospital so I agreed to come. They assured me however that I would be treated very well and they were not lying when they said this.

The staff have been exceptional. They do so much for you as a patient and I have to say I have been very well looked after. I do not enjoy the hospital but at least I know for sure that the quality of care provided to you is extremely high. The doctor came to talk to me and told me that I may need stents put in. He explained everything in a way that was clear and treated me with respect. He didn't talk down to me or make me feel unknowledgeable instead he was empathetic and sympathized with me at this very worrying time in my life and my families' life.  

The only downfall about my hospital stay has been the lack of visitors able to enter the wards. I have barely spent a night apart from my wife in my entire life so this has been very trying to be separated from my family. I understand it is to keep patients safe however as I am in a side room on my own, I believe there must be some way in which I could have my wife with me provided she had a negative covid test and obeyed social distancing. 

Apart from that, everything has been positive and I think this experience will make me less nervous about coming to hospital if I needed to in the future.