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Care Opinion

Feeling let down

Posted By jivedx46

"Feeling let down"

About: Crosshouse Hospital / Cardiology General practices in Ayrshire & Arran

(as a service user),

I am feeling exceptionally let down and disappointed regarding healthcare and in particular over a recent GP visit which should have resulted in an urgent Cardiology appointment. After a week of waiting for a phone call from the Cardiology team at Ayrshire Hospitals, still no response at all.   My GP is trying for me but even our joint efforts are still not producing results. As this is a heart issue you would expect much better.   Living with the worry is taking its toll as much as the illness.

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Responses

Response from Linda Russell, Business Manager, Management Offices, Crosshouse Hospital, NHS Ayrshire & Arran 2 years ago
Linda Russell
Business Manager, Management Offices, Crosshouse Hospital,
NHS Ayrshire & Arran

Submitted on 02/09/2021 at 14:15
Published on Care Opinion on 03/09/2021 at 09:49

Thank you for sharing your feedback and your frustrations are very understandable. Please feel free to call me on 01563 826210 or email me linda.russell7@aapct.scot.nhs.uk and I'll do all I can to help.

With best wishes,

Linda

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