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"Very professional"

About: Craigavon Area Hospital / 1 North Cardiology Craigavon Area Hospital / 2 North Respiratory medicine Craigavon Area Hospital / Emergency Department

(as a staff member posting for a patient/service user),

Everything so far has been good. The staff are very patient and very professional, they communicate well and keep me well informed. The staff in 2 North spoiled me, everything was spot on and very clean. I'd like to see improvements on A& E waiting times and a more comfortable waiting area. However from then on everything has been fine.

Responses

Response from Rebekah Clenaghan, Medical student Technician, Acute Directorate, SHSCT 2 weeks ago
Rebekah Clenaghan
Medical student Technician, Acute Directorate,
SHSCT
Submitted on 20/07/2021 at 16:33
Published on Care Opinion at 16:33


picture of Rebekah Clenaghan

Dear Rhiyj26,

Thank you for sharing this feedback. I am pleased to hear you have had a positive experience with Craigavon Area Hospital and that your interactions and communication with the staff has been good.

Thank you for your comments on the cleanliness of the facilities and your comments on the ED waiting room experience, they will be passed on to the relevant teams.

I wish you a speedy recovery. Take care.

Rebekah Clenaghan

Patient Client Experience Department

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