"Great service in the endoscopy dept. "

I was called for a colonoscopy following bowel screening and was quiet nervous. Firstly I had a very informative phone consultation with the screening nurses and an appointment for the actual procedure the following Friday.

On arrival at the department I was greeted and was asked to take a seat. A few minutes later I was collected by a lovely nurse and checked in. I didn’t have to wait long to be taken in for my procedure and was put at ease by the friendliness and professionalism of the staff. Everyone introduced themselves and continued to chat to me and check I was ok throughout. Everything they were doing was explained to me before it was done and I was well looked after throughout my visit. I have to say that should I require a repeat check in future I will not be as nervous thanks to the wonderful staff I met today.