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"All positive in the Orthopaedic ward"

About: Craigavon Area Hospital / Orthopaedics

(as a service user),

Throughout my time in hospital I have had a very positive experience. The staff are under so many strains and pressures but yet they remain professional and they truly couldn't do enough for you. 

I have been comfortable and I have been kept continually well informed throughout my time here. The staff do the best with what they have and I couldn't fault them in the slightest. The facilities are great and they are kept very clean. 

The only problems I have had have been with the ambulance to get to hospital as I was waiting 2 hours from when the ambulance was called and then once I got to the hospital I had to wait another 4 hours in the ambulance but the ambulance team were great and they kept me continually well informed throughout the wait. All in all I have had access to a very professional service which has looked after me very well.

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Responses

Response from Andrew Dines, Head of Service, Domestic, Catering, Portering and Security Services, Southern Health and Social Care Trust 2 years ago
Andrew Dines
Head of Service, Domestic, Catering, Portering and Security Services,
Southern Health and Social Care Trust
Submitted on 20/07/2021 at 10:11
Published on Care Opinion at 10:11


Thank you for your post. I will pass your positive feedback onto the Domestic Services Team.

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