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Waiting at dispensary at Lincoln County Hospital

Posted By WoollyBully

"Waiting at dispensary at Lincoln County Hospital"

About: Lincoln County Hospital / Dermatology

(as the patient),

I was attending a dermatology appointment which   was fine. However I waited for ages at the dispensary to collect my prescription. The screen to call patients when prescription ready was inoperative and I am very deaf and could not hear my name being called. Eventually an irate dispenser came out to find me and told me off but it was hardly my fault.

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Responses

Response from Bharat Joshi, Pharmacy Manager, Pharmacy, United Lincolnshire Hospitals NHS Trust 2 years ago
Bharat Joshi
Pharmacy Manager, Pharmacy,
United Lincolnshire Hospitals NHS Trust

Submitted on 27/07/2021 at 09:10
Published on Care Opinion at 09:15

Dear WoollyBully

I am very sorry at the experience you had when using Rowlands pharmacy. In order for myself to investigate further is it possible to call you when you are with somebody to ensure we can communicate clearly? If so please call 01522 597889 and ask for Bharat Joshi. Please note I am away on annual leave until 2nd August.

Kind regards,

Bharat

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