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"Good experience in the Orthopaedic ward"

About: Craigavon Area Hospital / Orthopaedics

(as a staff member posting for a patient/service user),

Since being in the orthopaedic ward in CAH I have found the staff to be very pleasant, the communication to be good and everyone was very helpful. The only issue was that my surgery was delayed by a day and I wasn't really told why so it was a little bit frustrating but overall everything has been good

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Responses

Response from Stephanie Doherty-Conway, Ward Sister, Orthopaedic Ward, Southern Health and Social Care Trust 2 years ago
Stephanie Doherty-Conway
Ward Sister, Orthopaedic Ward,
Southern Health and Social Care Trust
Submitted on 13/07/2021 at 20:47
Published on Care Opinion on 14/07/2021 at 11:31


picture of Stephanie Doherty-Conway

Hi

Thank you for taking the time to share your experience.

I will share this with the team. I apologies for the delay in your surgery, there are a number of reasons it could have been delayed, however this information should have been relayed back to you. We will be sure to improve on this aspect of our care and communication.

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