"Long wait times in A&E but extremely pleasant staff"

The staff have been extremely pleasant and are doing their job really really well. Everything in terms of my care and treatment has been communicated really really well. I feel listened to and not afraid to ask any questions. If I do ask a question it is answered in great detail and in terms which I can understand. I find this ward a very good environment although the temperature can sometimes get too warm.

The food was quite good. Overall I have nothing  negative to report in terms of staff. One suggestion I could make would be in terms of parking, the parking spaces are a very far way to walk from A& E especially when you drive yourself in and are in a lot of pain. Additionally my experience in A& E was horrendous the treatment I was given on my first A& E attendance wasn't right and meant I had to return to A& E 2 nights later, thankfully I have now been admitted into a ward where I can be monitored more closely.

Although all staff on all occasions were helpful and friendly. Speaking again on a recent A& E experience with my husband I could also suggest some improvements. My husband had took a stroke and I rushed him in to hospital as I felt that would be a quicker option than calling the ambulance but when I got him in to A& E we still has to wait in a long queue to speak to the receptionist, especially when a stroke is an illness which must be treated as soon as possible, although when we eventually got to speak to the receptionist he was seen immediately.