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Acute Oncology Service and Out of Hours

Posted By tigergt66

"Acute Oncology Service and Out of Hours"

About: North Devon District Hospital / Cancer Services North Devon District Hospital / Medical Assessment Unit

(as a service user),

The response was extremely quick and very efficiently dealt with. Treatment was provided immediately. I have used them twice.

First was because my chemo drug affected my jaw and Seamoor unit dealt with that direct. Pippa was extremely helpful and very quick to sort it speaking to my Haematology team for a decision.

Second was again chemo drug caused sickness and diarrhoea so called out of hours and was immediately directed to A&E, then they reacted as quickly as they could under pressure for doctors and I went to MAU for 6 days with low sodium levels. They were absolutely brilliant and a wonderful team of nurses, doctors and the ladies who fed us and kept us so clean.

The whole unit is wonderful and I have nothing but praise for them. Having Acute Oncology gives me a sense of security.

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Responses

Response from Naomi Clatworthy, Acute oncology nurse consultant (Northern Services), Cancer Services (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Naomi Clatworthy
Acute oncology nurse consultant (Northern Services), Cancer Services (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 11/07/2021 at 17:15
Published on Care Opinion on 12/07/2021 at 14:37

Dear tigergt66,

Thank you so much for taking the time to feedback about your experience of our Acute Oncology Service. I am so pleased that your experience on both occasions was positive and you felt you were dealt with quickly and efficiently.

Thank you for highlighting Pippa, she is an outstanding nurse and will be delighted with the feedback provided. I will also feedback to our out of hours service, ED and MAU of your experience.

Please do not hesitate to call our service again if needed.

Warmest wishes,

Naomi

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