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"My Stay On the Stroke Ward"

About: Daisy Hill Hospital / Stroke Unit

(as the patient),

I have been doing well although I’m frustrated due to the loss of my independence, though I am coming to terms with this.  The staff are very nice and the food is quite good. However it would be better if it was less noisy

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust
Submitted on 19/07/2021 at 12:53
Published on Care Opinion at 12:53


picture of Christine Armstrong

Dear velatw95x - thank you for sharing this feedback with us. We can appreciate that it is very difficult to come to terms with the loss of your independence and that it does take time to adjust, please ask the ward staff for any help that you may need with this. I will share all of your comments with the ward staff.

I hope you are feeling a bit stronger

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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Response from James Gilpin, Stroke Service Improvement Lead, Southern Health and Social Care Trust 2 years ago
James Gilpin
Stroke Service Improvement Lead,
Southern Health and Social Care Trust
Submitted on 26/07/2021 at 12:03
Published on Care Opinion at 16:06


picture of James Gilpin

Good Morning velatw95x,

Sorry to hear that you have been unwell recently, it is good to hear however that you are keeping well. Thank you for taking the time to give us your feedback.

It is great to hear that the staff are nice and you are enjoying the food. Again sorry to hear that the noise level on the ward is not as good as it could be, I will forward all of this feedback to the ward team.

I can only imagine how difficult loosing your independence must be, hopefully over time you will regain some or all of this. If you would like to give me a call to discuss how we could help I would be happy to chat 07342059632.

Best wishes,

James

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