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PRH Ward & Complaints unprofessoinal & not caring

Story from nhs.uk

"PRH Ward & Complaints unprofessoinal & not caring"

About: The Shrewsbury and Telford Hospital NHS Trust

Had a vunerable family member admitted to this awful hospital who spend a few week in there and the were not well looked after & sent home with ongoing infection only to be readmitted the same day. The same happened last year, I made a complaint back then and also this year which is over 10month now STILL AWAITING A REPLY BACK

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Responses

Response from The Shrewsbury and Telford Hospital NHS Trust 2 years ago
The Shrewsbury and Telford Hospital NHS Trust

Submitted on 09/07/2021 at 15:57
Published on nhs.uk at 19:50

Good afternoon,

Thank you for getting in touch to make us aware us of your family members experience in our hospital, I am sorry to hear of your concerns.

If you would like us to discuss this in more detail please contact PALS on 01743 261691, so we can advise you appropriately on how best to investigate your concerns and to see if we can help you.

Kind Regards

Patient Experience Team

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