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"Bad customer service"

About: Highfield Hospital

From the moment you need to get hold of them,they never answer, let me delayed by 3 months,and after all of that,they can't make my surgery, very disappointed

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Responses

Response from Highfield Hospital 2 years ago
Highfield Hospital
Submitted on 05/07/2021 at 18:14
Published on nhs.uk on 06/07/2021 at 12:55


We are sorry to hear that you have had issues. We understand that our Hospital Director has spoken to you today personally to hear of your issues first hand so that your issues can be addressed. Please do not hesitate to contact me if there is anything else you need vicky.walsh@bmihealthcare.co.uk

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