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"During a painful time, I was all alone and…"

About: Whiston Hospital

I went to the A&E Department because of my painful miscarriage.

The doctor did the procedures, after that, she said that she will later take me to the Gynecology Ward, then she just left me there. I was all alone, plus, it was an extremely painful miscarriage — it felt like I was dying and I was heavily crying to myself — I wanted to go home but I couldn’t go home, at that time, not even a nurse came back to check up on me. I had went through the painful miscarriage, all alone. Because I had a little child, my husband couldn’t come with me, inside the hospital.

After all the miscarriage had finished, a person came to take me to the Gynecology Ward. The nurses, at the Gynecology Ward, were good. After several hours, I went home.

Because of this, I am scared to go back to the hospital again, they need to care about mothers going through miscarriages, not letting them feel lonely and not letting them go through one of the most worst times of their lives.

Thanks to NHS, for letting us be able to tell our experience, so that next time, we will have a good experience.

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Responses

Response from Patient Experience Manager, Mersey and West Lancashire Teaching Hospitals NHS Trust 2 years ago
Mersey and West Lancashire Teaching Hospitals NHS Trust
Submitted on 05/07/2021 at 15:20
Published on Care Opinion on 06/07/2021 at 07:38


Hello, we are really sorry to hear of your recent experience. If you could please contact the Patient Experience Manager on patientexperienceteam@sthk.nhs.uk who can take some more details from you and investigate your concerns.

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