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Abusive towards mental health patients

Story from nhs.uk

"Abusive towards mental health patients"

About: University Hospital (Coventry)

I have been left traumatised after being thrown around and restrained. Cocky comments where made. My chest was exposed. I’ve been left with bruises all over me. I was promised i’d get help outside of the hospital that hasn't happened it’s been over a month. Staff where complaining about mental health patients and gossiping about us while treating us like zoo animals.

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Responses

Response from University Hospital (Coventry) 2 years ago
University Hospital (Coventry)

Submitted on 09/07/2021 at 15:29
Published on nhs.uk at 19:48

Hello, thank you for sharing your concerns about your experience at University Hospital, Coventry and would ask you to contact the Trust’s Patient Advice and Liaison Service to allow us to explore this further. I've already been in contact with the team to inform them about the contents of your review and to expect further contact from yourself.

You can contact the Trust’s Patient Advice and Liaison Service on 0800 028 4203. If you would prefer to contact us by e-mail, our address is feedback@uhcw.nhs.uk. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone 0800 028 4203

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