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Very pleased with information given in layman terms

Posted By Mitch123

"Very pleased with information given in layman terms"

About: Craigavon Area Hospital / Acute Medical Unit (AMU)

(as a service user),

I arrived by ambulance to ED at lunchtime and then I was transferred to the acute medical unit. I hope to be getting moved again to 1 North for cardiology. The attention I've got by staff has been superb. I am very Happy with how they have spoke to me and explained what is going on in layman language. All my scans including the xray, ct scan and echo have been very quick and I am so grateful.

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust

Submitted on 09/07/2021 at 07:34
Published on Care Opinion at 07:34

picture of Christine Armstrong

Dear Mitch123

Thank you so much for sharing this feedback with us. I will share your comments with the staff and I know they will really appreciate your kind words

I hope you are feeling better

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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