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Fantastic service and staff

Story from nhs.uk

"Fantastic service and staff"

About: West Cumberland Hospital

Sent here from North Cumbria for bone density scan and while I was there staff member noticed I was due an x ray for hip and knee at Carlisle some weeks ahead. After consulting the radiology team she informed me the x ray could be done with them immediately, saving me a second visit. The staff in both departments were friendly and efficient and made the long return journey worthwhile. Thank you all. You do an amazing job and deserve a pay rise.

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Responses

Response from West Cumberland Hospital 2 years ago
West Cumberland Hospital

Submitted on 05/07/2021 at 13:55
Published on nhs.uk at 20:59

Dear Christine,

Thank you for taking the time to upload this positive comment via the NHS website for our Radiology staff at West Cumberland Hospital.

All of the staff, including those behind the scenes, work really hard to provide a continuity of care and they will be delighted with your comments.

Your comments demonstrate the teams ‘whole approach to care’ and I am sure they will be delighted to hear such complimentary feedback.

Best regards,

Alison S-D

Patient Experience

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