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"Helped with my breathing"

About: Bromley Healthcare / Respiratory Team

(as the patient),

Dear sir.

     

      I must express my gratitude to your staff, I had a problem with my breathing and and was quite unwell. it wasn't until one of your team (Tracy) visited me and pointed out I was using the Medication incorrectly.

 I have now started using the correct method more often as she pointed out, and my breathing has improved immensely since. I was never informed how to use the medication over the years I have had this problem with my breathing.

 

   Tracy even offered to collect antibiotics from the chemist, which she did, I was very grateful to her.

 

Thank you all

 

Wishing you all the best

 

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Responses

Response from Suzie Doel, Head of Safer Care, Safer Care Team, Bromley Healthcare 2 years ago
Suzie Doel
Head of Safer Care, Safer Care Team,
Bromley Healthcare
Submitted on 02/07/2021 at 16:15
Published on Care Opinion at 16:15


Dear Velanj73

Thank you so much for your positive feedback. I am so pleased that you are now aware of the correct technique and it is helping you.

If you wouldn't mind sharing your name and date of birth with me I will ensure that the member of staff involved is given feedback on how she has helped. If you are happy to, please would you contact the following email address bromh.feedback@nhs.net.

Best wishes

Suzie

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