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Staff and support has been amazing

Posted By vulpeculajs45

"Staff and support has been amazing"

About: CGL Birmingham / North Hub

(as a service user),

I came to CGL North for alcohol abuse (I drank from morning until I would fall asleep) from the first phone call I made to CGL North the staff and support has been amazing. My nurse Shirley was so supportive from the very start right through to the end. I cannot thank Shirley and the rest of the staff enough! ! I would recommend anyone suffering with substance abuse get in touch, its life changing.

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Responses

Response from Lydia Broom, Service User Involvement Lead at Change Grow Live Birmingham, The Service User Involvement Team, Change Grow Live Birmingham 2 years ago
Lydia Broom
Service User Involvement Lead at Change Grow Live Birmingham, The Service User Involvement Team,
Change Grow Live Birmingham

Submitted on 02/07/2021 at 11:43
Published on Care Opinion at 11:43

picture of Lydia Broom

Dear vulpeculajs45

Thank you so much for getting in touch with us.

My name is Lydia and I'm part of the team who listen and respond to people's feedback.

Recovering from an alcohol dependency takes hard work and dedication and it sounds like you've made huge amounts of progress in your recovery and I hope you are proud of all that you have achieved.

It was so lovely to read about the support you've received from the staff at Change Grow Live in our North Birmingham Hub, especially the kind words you have shared about Shirley. I will make sure that Shirley and the rest of the team get to learn about your feedback and I am sure that they will really appreciate it.

Thank you again for getting in touch and I wish you all the best for your future and your continued recovery.

Best wishes,

Lydia

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