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"I had a retinal tear"

About: Royal Cornwall Hospital (Treliske) / Ophthalmology

(as a service user),

I wanted to thank you and congratulate your Mr Mujaneh and his team including Dr Basta for their excellent service. I recently had a couple tears in my retina which could not have happened at a worse time due to my studies. Not only was everybody very understanding about my situation, once the issue was identified I was operated immediately the next day. This very different to the service I had back in 2006 where it took nearly 3 months to sort out due to not being picked up initially and having to wait for surgery.

I would also like to say I am not keen on hospitals due to past experiences and the anaesthetist and operating nurse really put me at ease during the operation. I am sorry I am unable to remember their names.. If possible thank them for their kindness on my behalf. 

As a result of your excellent service I have been able to continue my studies and complete my course in occupational therapy ready to start my new job in October. Thank you for help and please pass on my thanks to the rest of the team.

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Responses

Response from Kerry Trembath, Senior Staff Nurse, Ophthalmology, Royal Cornwall Hospitals NHS Trust 2 years ago
Kerry Trembath
Senior Staff Nurse, Ophthalmology,
Royal Cornwall Hospitals NHS Trust
Submitted on 08/07/2021 at 09:09
Published on Care Opinion at 09:09


Dear Nell3103,

Thank you for taking the time to leave this feedback for our team.

I am sorry that you developed your retinal issues during your studies, however am delighted to hear you were treated in such a quick time.

I will certainly pass your positive comments on to the staff involved.

Well done for passing your occupational therapy course too!

Kerry Trembath

Senior Staff Nurse in Ophthalmology

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