Two of the receptionists are rude and very unhelpful. I had 2 appointments so far and each time I was forgotten till I reminded the receptionist that I was still waiting to be let in. She blamed me for being late and wanted to send me home. This kind of unhelpful and rude behavior continues when picking up forms and finding out where to go with them.
The doctors have been very good and helpful but the receptionists are still letting the surgery down.
"Receptionists let whole surgery down"
About: Magdalen Medical Practice Magdalen Medical Practice Norwich NR3 4LF
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses