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Great care

Posted By Dkerr86680

"Great care"

About: University Hospital Hairmyres / Emergency Department

(as the patient),

I arrived at hairmyers a& e department feeling very unwell with prolonged nausea and sickness. The staff noticed my condition and got me seen by a nurse very promptly. The nurse TD was very good at reassuring me I was alright by joking around with me which helped to distract me from my condition. He provided appropriate medical care in a professional way whilst also keeping things light and entertaining which is clearly just what I needed in the moment. I'm very grateful for the help I was given and would like to see him recognized for his efforts.  

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Responses

Response from Lesley Mallon, Risk Management Facilitator, University Hospital Hairmyres, NHS Lanarkshire 2 years ago
Lesley Mallon
Risk Management Facilitator, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 28/06/2021 at 14:43
Published on Care Opinion at 14:43

picture of Lesley Mallon

Dear Dkerr86680

Thank you very much for getting in touch and for your comments in relation to the treatment you received during your attendance at the Emergency Department, University Hospital Hairmyres.

It is always nice to receive positive feedback and I will ensure that your post is shared with the Emergency Department team, who will be delighted to hear of your appreciation.

Thank you once again and best wishes for a return to good health.

Kind regards.

Lesley

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