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Feedback from a patient

Posted By Katmf56

"Feedback from a patient"

About: Community Therapy Services / Nottingham West Community Therapy

(as a staff member),

A telephone call made from a patient to the HUB saying she was very happy with the service and would like for her gratitude to be passed on. She stated Kate (assistant practitioner) has been involved over the last two or three months and has been fantastic, so nice she made the whole experience so very pleasant. The patient now has her new walker, was shown how to use it, said it's been magic. Thank you, her compliments to the service.

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Responses

Response from Sallyanne Wilson, Head of Service - Community Therapy South Nottighamshire, Nottingham West Locality, Health Partnerships 2 years ago
Sallyanne Wilson
Head of Service - Community Therapy South Nottighamshire, Nottingham West Locality,
Health Partnerships

Manage community services in the NHS

Submitted on 22/06/2021 at 17:37
Published on Care Opinion at 17:37

Thank you so much for this lovely feedback. I will be sure to pass on your compliments to Kate, who is a very valued member of our team.

All of our team members strive to improve the lives of our patients, building confidence and providing rehab programmes. It is always a great boost to morale for staff to receive such wonderful feedback on the service they provide. I am thrilled the whole experience was very pleasant.

Best wishes for the future and keep up the good work!

Sallyanne Wilson Service Lead NW Community Therapy Services.

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