"Very unorganised "

About: Royal Lancaster Infirmary Royal Lancaster Infirmary Lancaster LA1 4RP

Posted via nhs.uk 2 years ago

Every time I visited drs had lost my records and we're unaware of my visits. My bloods were often lost and letters were never sent out on time. The clinic hours changed without notifying me and we're such that working persons would be unable to attend them. I am disappointed with how difficult the whole system was.

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Royal Lancaster Infirmary

Submitted on 16/12/2021 at 15:18

Published on nhs.uk on 17/12/2021 at 18:39

Hi there, we are really sorry that your experience at our hospital wasn’t what you would expect and are very keen to learn more and respond directly to you. We would appreciate it if you could contact our Patient Relations team on 01539 716621 to allow us to carry out that work. Thanks again and hope to hear from you soon.

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Very unorganised

"Very unorganised "

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