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Extremely grateful

Story from nhs.uk

"Extremely grateful"

About: Manchester Royal Eye Hospital

I've needed both cataract surgery and vitrectomy on both eyes to save my sight.

The treatment has been quite excellent, and I'm full of admiration for the skills and dedication of everyone who has been involved in my care. Even in the teeth of a pandemic, they somehow managed to get my surgery scheduled and carried out in a very safe manner.

I'm happy to say that my problems have been sorted out, and I've been referred to my local opthalmology department for ongoing routine monitoring.

A huge thank you to everyone who has helped me and given me my life back after several trying years.

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Responses

Response from Manchester Royal Eye Hospital 2 years ago
Manchester Royal Eye Hospital

Submitted on 22/06/2021 at 08:25
Published on nhs.uk at 21:48

Dear Helene, thank you for taking the time to share your positive feedback on the NHS Website regarding your care at Manchester Royal Eye Hospital in the Ophthalmology Department. We are pleased to read that the treatment you received you felt was excellent, as it is always good to receive feedback which reflects the hard work and dedication of our staff. It is also wonderful for us to hear that your problems have now been resolved and we wish you all the best in your recovery. We are sincerely grateful for your kind words and we have passed on your message to the Matron, who will share with the staff involved. The Patient Experience Team

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