"Hopelessly hoping "

Patient Access is currently not live for booking GP appointments so contacted reception at laurel house Tuesday morning. Wait time on phone 15 minutes. Asked for an appointment to see any available doctor. Told only telephone consultation available following Friday afternoon. Confirmed a time slot 3pm-5pm. Received a voice message Friday morning asking me to phone surgery to rebook. Phoned. 30 min wait time. Receptionist said my appointment was still valid and doctor would phone Friday afternoon between 4-5pm. No contact . No phone call. Closed now until Monday. Oh well. Let’s keep hoping