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Tonsillectomy at Plane Tree Ward

Posted By festivityke87

"Tonsillectomy at Plane Tree Ward"

About: Whipps Cross University Hospital / Ear, Nose and Throat

(as the patient),

I had a tonsillectomy, stayed on the ward for the day and it was brilliant. From doctors to nurses, they all explained everything, answered questions, all day long. They were nice and caring with a smile on their faces. Discharged with notes and medication. Well done everyone there and thank you for looking after me!  

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Responses

Response from Theresa Agyekum, Senior Complaints Officer, Barts Health NHS Trust 2 years ago
Theresa Agyekum
Senior Complaints Officer,
Barts Health NHS Trust

Submitted on 22/06/2021 at 12:27
Published on Care Opinion at 12:27

Dear Festivityke87

Thank you for taking the time to share such positive feedback about the care you received on the ward. We are pleased to read that you received excellent patient centred care, and that you were discharged with all the necessary care needs. We will ensure that your kind words is shared with the team.

We wish you all the best and speedy recovery

Kind regards

Central Complaints Team

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