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"Panic attacks"

About: Lanarkshire Community Services / Occupational Therapy

(as a staff member posting for a patient/service user),

I had been struggling to leave the house/function due to panic attacks. Katrina made a big difference to my life once I had been referred by my doctor.

Katrina was brilliant, with calls taking place every two weeks and she was so lovely to speak to with. I feel that Katrina was the right person for me and if had been working with someone else, I may not have had the results that I got with Katrina. All the programmes and materials were easy to follow and use and they really did have an impact on me, these related to stress and anxiety.

Katrina also help to ensure that I got further help that was needed was the correct people/channels and I now have 2 carers’ that come to me twice a week, but don’ t think any of this would have been possible without Katrina’s help.

I don’t think that anything could have done differently from the service or by Katrina.

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Responses

Response from Amanda Turner, Team Lead, Primary Care Occupational Therapy, NHS Lanarkshire 2 years ago
Amanda Turner
Team Lead, Primary Care Occupational Therapy,
NHS Lanarkshire
Submitted on 18/06/2021 at 18:14
Published on Care Opinion at 18:14


picture of Amanda Turner

Dear Margaret1,

Many thanks for taking the time to provide feedback regarding your experience of working alongside one of our Primary Care Occupational Therapists, Katrina Taylor.

As occupational therapists we strive to work collaboratively with individuals, addressing the impact of their health and wellbeing on their ability to engage with activities which are important to them. I am delighted to read your experience has been positive and you found the occupational therapy approach effective in supporting your recovery.

I will ensure this feedback is shared with Katrina and the wider team. Your feedback is very much valued and helps evidence the effectiveness of our service in Primary Care.

May I take this opportunity to wish you well,

Amanda

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