My medications have been delivered without fail every week for the last fourteen months. The staff in the pharmacy have been outstanding. Last week I was left off and had to ring to get them delivered. This week they missed me off again. When I rang today I was told I hadn’t been forgotten and they would be delivered later. My medication has always been delivered by 10 a.m and I waited for four hours with my support worker for them to be delivered. I couldn’t get my shopping or walk my dogs and I only have 14 hours of care a week. Four hours of my precious care was wasted and they still hadn’t been delivered. I had to ring again and say I couldn’t wait in any longer I needed to go shopping. There was no time left with the carer for me to collect them. I was told by the surgery that patients cannot dictate what time their medications are delivered and I pointed out that it is not fair to expect people to stay in the whole day. I have no way of collecting my medications and both the delivery days are on the days I have appointments in the opposite direction to Pershore. A lovely member of the pharmacy team delivered them to me on their way home. I am really disappointed that I was accused of dictating when it was they who forgot me again.
"Disappointed "
About: Pershore Medical Practice Pershore Medical Practice Queen Elizabeth Drive WR10 1PX
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