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"Elderly patients with low blood sugar"

About: The Ulster Hospital / Emergency Department

(as a service user),

I recently attend the ed in uhd. I want to give some feedback about what I encountered. There were a number of elderly patients who were there due to low blood pressure and post cardiac surgery - as the wait to be seen was a number of hours a nurse kept checking their blood pressure while waiting for a bed - each time patients were asked to stand up and walk to another part of ed - for patients that already have low blood pressure and are feeling unwell this seemed inappropriate. one patient felt very faint / low blood pressure and had no water or money to use a vending machine - I wondered would it be possible to have a water fountain to provide free clean water to patients who need to wait hours as if blood pressure is low this will only be worse sitting in a warm environment with no fluids

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Responses

Response from Jennifer Nicholson, Lead Nurse - Emergency Care, Emergency Medicine - A&E, South Eastern Health and Social Care Trust 2 years ago
Jennifer Nicholson
Lead Nurse - Emergency Care, Emergency Medicine - A&E,
South Eastern Health and Social Care Trust
Submitted on 17/06/2021 at 18:20
Published on Care Opinion at 18:20


Hi magpiegx89

Thank you for taking the time to share feedback from your observations during your attendance at the Emergency Department. We have reviewed the use of water filters in all areas of Emergency Department with our infection control team on several occasions both before and during Covid-19 and it has been advised that they are not currently in keeping with infection control guidance.

All patients will be provided with a cup of water on asking. On occasions cardiac patients have to have a strict fluid balance observed and patients may also need to be nil by mouth prior to investigations.

Thank you for your suggestion, we welcome opportunities to improve our service.

Kind regards

Jenny

Interim Lead Nurse ED

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