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Care Opinion

Mum and Visitors

Posted By Lunabeans21

"Mum and Visitors"

About: Highbury Hospital / Silver Birch Ward

(as a relative),

Mum was admitted and isolated for 7 days due to COVID-19. 

When I phoned, was told it HAD to be same visitors every time.

I go to various supermarkets, queue in the post office, am fully vaccinated... But can’t see Mum in a visitor room? Makes no sense whatsoever to me! 

It’s disgusting… Mum is in her 80's, never been in this position before and is highly distressed.

Can anyone explain why?

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Responses

Response from Richard Johnson, Service Manager • Clinical Ops, Mental Health Services for Older People, Nottinghamshire Healthcare NHS Foundation Trust 2 years ago
Richard Johnson
Service Manager • Clinical Ops, Mental Health Services for Older People,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 16/06/2021 at 16:49
Published on Care Opinion on 17/06/2021 at 11:13

Dear Lunabeans21,

Thank you for taking the time to post your experience of our services. We are sorry to hear of the difficulties you have faced in visiting your relative throughout the pandemic.

I would be very happy to discuss your concerns directly and would like to arrange a time with you in order to do this.

If you would like to do this, please could you contact me on 01159 691300 (ext: 14037), or my secretary on 01159 691300 (ext: 12057).

I look forward to hearing from you.

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