This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Appalling service

Story from nhs.uk

"Appalling service"

About: Royal Albert Edward Infirmary

Attended A&E with a suspected broken wrist (unable to move it, swollen, pain).

After 4 .5 hrs wait was told "it doesn't look broken, we won't xray it. If it doesn't get better in a week or two, came back and we'll x-ray it then".

Wouldn't take a pet to be treated there.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Vicky Bolton, Patient Relations and PALS Manager, Wrightington, Wigan and Leigh NHS Trust 2 years ago
Vicky Bolton
Patient Relations and PALS Manager,
Wrightington, Wigan and Leigh NHS Trust

Submitted on 16/09/2021 at 15:02
Published on Care Opinion at 15:02

I am very sorry to hear about your wrist and the experience you had when you attended A&E.

Please may I ask that you get in touch with my department on 01942 822376 to enable us to discuss this further with you.

Kind Regards

Emma Swift

Deputy to Patient Relations Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k