Unfortunately, have to agree with all the negative comments & the Practice’s response to them is equally annoying as the service, just a repetitive one size fits all acknowledgment!
Had the same experience as others, told to phone back at 8.00am but you can’t get through & when you do get through are advised “no appointments left, phone tomorrow morning at 8.00”, vicious circle & go nowhere! People do work as well, not always convenient to phone at 8.00am we have to get to work & can’t use when when at work, so the call has to wait until home in the afternoon. Suppose this complaint will generate the standard moronic response, not a solution.
"Rubbish service"
About: Collingwood Family Practice Collingwood Family Practice Collingwood Drive B43 7NF
Posted via nhs.uk
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