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The worst experience of my life

Story from nhs.uk

"The worst experience of my life"

About: University Hospital (Coventry)

Completely emotionless staff with no understanding of patient needs. Rude and upsetting attitudes. The worst waiting times ever and lack of understanding of panic and anxiety whilst in A and E.

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Responses

Response from University Hospital (Coventry) 2 years ago
University Hospital (Coventry)

Submitted on 14/06/2021 at 08:18
Published on nhs.uk at 16:21

Hello, I'm really sorry to read you didn't have a positive experience at University Hospital, Coventry. To enable us to investigate this further for you, please contact the Trust’s Patient Advice and Liaison Service on 0800 028 4203. If you would prefer to contact us by e-mail, our address is feedback@uhcw.nhs.uk. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone 0800 028 4203

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