"Horrible experience"

During the pre-birth of my son, I was going through obvious depression and extreme low moods but still remain functional. Because of this, I was seen as not needing the help and that my worries are external therefore counselling or therapy is not suitable. By the way, I was going through abuse and social services involvement. They have failed to accept and recognise the seriousness of my situation and released my application. This is because i was not able to speak well enough of my situation, ofcourse i am not able to... i have never had the help for realisation. I always put my worries down and so did Time to Talk at my crucial moment.

Second attempt to get into the service is after the birth. They took me in because my son is a new born. 12 sessions of someone just listening and felt impersonal, no sorting or helping me understand my situation better... i guess its just a listening service. I had extended sessions which i did not attend because i was going through such a stressful time. I was a person who was anxious about counselling or therapy and also speaking on the phone or let alone answering it. They were chasing me up and i was having panic moments and feeling very anxious. There werent any other communication option but calling, due to my anxiety, i could bear myself to do it. They have ended up calling my worker and my worker telling them im okay and does not need the serivce any longer.

Another stressful life event had happened. I need someone to speak to. Called gp just to be referred back into time to talk. Which at call started going on about how I have made it hard for them chasing me for more than half the time i spoke to them. I said my reasons and they disregarded. They asked why i need from the serivce, i said a similar reason from last time with a few new aspects. They pointed out how its the same reason as before , kept neglecting that i am struggling and said that they feel reluctant to give me support because i did not attend my last session. At the end of it, I felt completely disregarded. Its not something that a service like time to talk should be doing at all.

I wish there are better service out there.