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"Efficient and welcoming"

About: Beech Hall Centre

(as a parent/guardian),

We had to bring my little boy to beech hall well-being and treatment centre to get assessed by a gp. As he was displaying respiratory symptoms he couldn’t be assessed by our family gp until he had a negative Covid test. We therefore opted to get him checked at beech hall prior to getting his covid test. I found the staff to be so pleasant and helpful,  efficient and welcoming. I can’t remember any of their names but it was a GP and her assistant who dealt with us. They are a testament to how NHS can work to provide quality care and are an example of how it should be everywhere in the health trusts 


Response from Barry Murtagh, PCE Facilitator, Patient Experience, Belfast Health and Social Care Trust last week
Barry Murtagh
PCE Facilitator, Patient Experience,
Belfast Health and Social Care Trust
Submitted on 16/06/2021 at 10:42
Published on Care Opinion at 10:42

picture of Barry Murtagh

Dear Patten,

My name is Barry Murtagh and I am a Patient and Client Experience Facilitator within the Belfast Health and Social Care Trust.

Thank you very much for telling your story regarding Beech Hall Wellbeing and Treatment Centre on Care Opinion.

I am delighted to hear about your personal experience with the staff and how positive it was during your son's care.

I have passed this story on to the manager in Beechall Wellbeing and Treatment Centre who will share with the staff.

I hope your son is doing well.

Best wishes,


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